Frequently Asked Questions

Ragory Ltd offers comprehensive digital transformation solutions including web automation, business automation, article automation, and custom software development. Our flagship products include INVI (business management), EzEdu (school management), Tijarah (invoice & accounting), and Warka (employee management & time tracking).

We typically respond to all inquiries within 2-4 hours during business hours, and within 24 hours on weekends. For urgent technical issues, we provide 24/7 emergency support with response times as fast as 1 hour.

Yes, we offer free initial consultations to understand your needs and discuss how our solutions can help your business. During this consultation, we'll assess your requirements and provide recommendations tailored to your specific situation.

We serve a wide range of industries including education, retail, healthcare, manufacturing, professional services, and many others. Our solutions are designed to be flexible and adaptable to various business models and industry requirements.

Absolutely! We specialize in creating custom solutions tailored to your specific business requirements and workflows. Our experienced development team can build bespoke applications, integrations, and automation systems that perfectly fit your needs.

We use cutting-edge technologies including AI/ML frameworks, cloud platforms (AWS, Azure, Google Cloud), modern web technologies (React, Node.js, Python), mobile development frameworks, and various automation tools. Our tech stack is continuously updated to ensure we're using the best available solutions.

Yes, data security is our top priority. We implement enterprise-grade security measures including encryption, secure access controls, regular security audits, and compliance with international data protection standards. All data is stored securely and backed up regularly.

Yes, we provide comprehensive training programs for all our software solutions. This includes initial setup training, user manuals, video tutorials, and ongoing support to ensure your team can effectively use our systems.

We offer flexible pricing models including monthly subscriptions, annual plans, and custom enterprise pricing. Our pricing is based on the specific services you need, the number of users, and the complexity of your requirements. Contact us for a personalized quote.

We offer a satisfaction guarantee on our services. If you're not satisfied with our solution within the first 30 days, we'll work with you to resolve any issues or provide a refund as per our terms and conditions.

Implementation time varies depending on the complexity of your project. Simple integrations can be completed in 1-2 weeks, while comprehensive custom solutions may take 2-6 months. We'll provide a detailed timeline during the planning phase.

Yes, we provide comprehensive ongoing support including 24/7 technical assistance, regular updates, maintenance, and troubleshooting. Our support team is always available to help you get the most out of our solutions.